1. INTRODUCTION
This document (together with all the documents mentioned therein) establishes the conditions governing the use of this website (www.ergodinamica.com) and the purchase of products therein (hereinafter, the “Conditions”) ). Please read carefully these Conditions, our Cookies Policy and our Privacy Policy (together, the “Data Protection Policies”) before using this website.
By using this website or placing an order through it, you consent to be bound by these Conditions and our Data Protection Policies, so if you do not agree with all the Conditions and the Protection Policies of Data, you should not use this web page.
If you have any questions related to the Conditions or the Data Protection Policies, you can contact us through our contact channels.
The contract may be formalized, at your option, in any of the languages in which the Conditions are available on this website.
2. OUR DATA
The sale of articles through this website is done under the name ERGODINAMICA by CENTRO DE ERGODINAMICA, SL, a Spanish company domiciled in Paseo de la Bonanova 88, 08017 BARCELONA (BARCELONA), registered in the Mercantile Registry of xxxxxx, in Volume XXX, Section XXX, Folio XXX, Sheet XXX, Registration X and NIF B 62174636 with telephone 900 208040 and email info@ergodinamica.com.
3. YOUR DATA AND YOUR VISITS TO THIS WEB PAGE
The information or personal data that you provide about you will be treated in accordance with the provisions of the Data Protection Policies. By making use of this web page you consent to the processing of said information and data and declare that all the information or data that you provide us are true and correspond to reality.
4. USE OF OUR WEBSITE
By making use of this website and placing orders through it, you agree to:
- Make use of this web page only to make legally valid inquiries or requests.
- Do not make any false or fraudulent orders. If it could reasonably be considered that an order of this nature has been made, we will be authorized to cancel it and inform the pertinent authorities.
- Provide us with your email address, postal address and / or other contact information in a truthful and accurate manner. Also, you agree that we may use such information to contact you if necessary Privacy policy).
If you do not provide us with all the information we need, we will not be able to process your order.
By making an order through this website, you declare that you are over 18 years of age and have the legal capacity to enter into contracts.
5. AVAILABILITY OF THE SERVICE
The articles offered through this website are only available for shipment to Spanish or European territory.
6. HOW TO MAKE AN ORDER
To make an order, you must follow the online purchase procedure and click on “Make payment”. After this, you will receive an email acknowledging receipt of your order (the “Order Confirmation”). Also, we will inform you by email that the product is being shipped (the “Shipping Confirmation”).
7. TECHNICAL MEANS TO FIX ERRORS
In case you detect that an error has occurred when entering your personal data during your order, you can correct errors related to the personal data provided during the purchase process by contacting the customer service through the telephone 900 20 80 40 , or the email address info@ergodinamica.com, as well as exercise the right of rectification contemplated in our Privacy Policy through protecciondedatos@ergodinamica.com
This web page shows confirmation windows in various sections of the purchase process that do not allow you to proceed with the order if the data of these sections have not been provided correctly.
Also, this web page offers the details of all the items that you have added to your basket during the purchase process, so that, before making the payment, you can modify the details of your order.
If you detect an error in your order after the completion of the payment process, you should immediately contact our customer service, on the phone or at the email address mentioned above, to correct the error .
8. AVAILABILITY OF THE PRODUCTS
All orders are subject to the availability of the products. If there are difficulties in the supply of products or if there are no items in stock, we will reimburse you for any amount that you may have paid.
9. DELIVERY
Unless there are circumstances arising from the personalization of the products, or unforeseen or extraordinary circumstances occur, we will send the order consisting of the related products / s in each Confirmation of Shipment within the period indicated on the website according to the shipping method selected and, in any case, within a maximum period of 20 days from the date of the Order Confirmation.
If for some reason we could not meet the delivery date, we will inform you of this circumstance and we will give you the option to continue with the purchase by establishing a new delivery date or cancel the order with the full refund of the price paid. Keep in mind, in any case, that we do not deliver at home on Saturdays or Sundays.
For the purposes of these Conditions, it will be understood that the “delivery” has taken place or that the order has been “delivered” at the moment in which you or a third party indicated by you acquires the material possession of the products, which is Accredit by signing the receipt of the order at the delivery address agreed.
10. DELIVERY IMPOSSIBILITY
If it is impossible for us to make the delivery of your order, we will try to find a safe place to leave it. If we can not find a safe place, your order will be returned to our Office. Likewise, we will leave you a note explaining where your order is and how to do it so that it is sent to you again. If you are not going to be at the place of delivery at the agreed time, we kindly ask you to contact us to arrange delivery on another day.
In case that 15 days have elapsed since your order is available for delivery, and the order has not been delivered for reasons not attributable to us, we will understand that you want to cancel the contract and we will consider it resolved. As a result of the termination of the contract, we will refund all payments received from you, including delivery costs (with the exception of additional expenses resulting from the choice of a different mode of delivery than the least expensive delivery method). ordinary we offer) without any undue delay and, in any case, within a maximum period of 14 days from the date on which we consider the contract terminated. Please bear in mind that the transport derived from the resolution may have an additional cost, so we will be authorized to pass on the corresponding costs.
